How to Port Airtel to Jio: A Comprehensive Guide

Airtel To Jio

Are you looking to switch from Airtel to Jio but unsure of how to proceed? Porting your number can seem like a daunting task, but with the right information, the process can be smooth and straightforward. This guide will walk you through each step to ensure a seamless transition from Airtel to Jio. Let’s dive in!

Why Switch from Airtel to Jio?

How To Port Airtel To Jio

Before we delve into the porting process, let’s explore some reasons why you might want to switch from Airtel to Jio:

1. Competitive Tariff Plans

Jio is known for its affordable and competitive tariff plans, offering better value for money compared to many other providers.

2. Superior Network Coverage

Jio has invested heavily in its network infrastructure, resulting in widespread and reliable coverage, especially for 4G services.

3. Attractive Offers and Discounts

From time to time, Jio offers attractive deals and discounts, making it an appealing choice for new customers.

4. High-Speed Internet

Jio is renowned for its high-speed internet services, providing excellent download and upload speeds.

Now that we’ve covered the benefits, let’s get into the step-by-step process of porting your number from Airtel to Jio.

Step-by-Step Guide to Port Airtel to Jio

Step 1: Check Eligibility for Porting

Before you initiate the porting process, ensure that you meet the following eligibility criteria:

  • Your current Airtel number should be active for at least 90 days.
  • There should be no outstanding dues on your Airtel account.

Step 2: Generate Unique Porting Code (UPC)

To port your number, you need a Unique Porting Code (UPC). Here’s how to generate it:

  1. Open the messaging app on your phone.
  2. Type PORT followed by a space and your Airtel mobile number (e.g., PORT 9876543210).
  3. Send this message to 1900 (the TRAI porting number).

You will receive an SMS from Airtel containing your UPC. This code is valid for 15 days.

Step 3: Visit a Jio Store or Jio Retailer

With your UPC in hand, visit the nearest Jio Store or Jio Retailer. Ensure you carry the following documents:

  • A photocopy of your Aadhaar card or any other valid government-issued ID proof (e.g., passport, voter ID, driving license).
  • Passport-sized photographs (usually 2).
  • Your Airtel SIM card (for verification).

Step 4: Fill Out the Customer Application Form (CAF)

At the Jio Store, you will be required to fill out a Customer Application Form (CAF). Provide accurate details and ensure all information matches your ID proof.

Step 5: Submit Documents and UPC

Submit the filled-out CAF along with the necessary documents and the UPC you received. The Jio representative will verify your documents and initiate the porting request.

Step 6: Choose Your Jio Plan

Select a Jio plan that suits your needs. Jio offers a variety of plans tailored to different usage patterns, so choose one that best fits your requirements.

Step 7: Receive Your New Jio SIM Card

After submitting your documents and selecting a plan, you will receive your new Jio SIM card. The activation process will be initiated, which usually takes a few hours to a few days.

Step 8: Wait for Porting Confirmation

Once the porting request is accepted, you will receive an SMS from both Airtel and Jio confirming the porting process. During this period, you may experience temporary disruption in services.

Step 9: Activate Your Jio SIM

Once you receive confirmation that your number has been ported to Jio, insert the new Jio SIM into your phone. Follow the activation instructions provided with the SIM card. Typically, you may need to dial a specific number (1977) and verify your identity.

Step 10: Enjoy Jio Services

Congratulations! You have successfully ported your number from Airtel to Jio. You can now enjoy the various services and benefits offered by Jio.

Common Issues and Troubleshooting

Porting your number can sometimes come with hiccups. Here are some common issues you might face and how to troubleshoot them:

1. Delay in Porting

If the porting process takes longer than expected, check for any outstanding dues with Airtel or discrepancies in the documents submitted. Contact Jio customer care for further assistance.

2. No Network Signal

After inserting your new Jio SIM, if you do not see any network signal, ensure the SIM is properly inserted. Restart your phone and check again. If the issue persists, contact Jio support.

3. Data Not Working

If mobile data is not working on your new Jio SIM, ensure that the APN settings are correctly configured. You can find the correct settings on the Jio website or contact customer support.

Tips for a Smooth Porting Experience

To ensure a smooth and hassle-free porting experience, keep these tips in mind:

1. Clear Outstanding Dues

Make sure all outstanding dues with Airtel are cleared to avoid delays in the porting process.

2. Backup Your Contacts

Before porting, back up your contacts and important data to avoid any loss during the transition.

3. Carry All Necessary Documents

Ensure you have all the required documents and photographs to avoid multiple trips to the Jio Store.

4. Choose the Right Plan

Take your time to choose a Jio plan that best suits your usage patterns to make the most of Jio’s services.

5. Stay Patient

The porting process might take some time, so stay patient and follow up with customer care if necessary.

Benefits of Porting to Jio

Switching to Jio offers numerous benefits, enhancing your overall mobile experience:

1. Unlimited Voice Calls

Jio offers unlimited voice calls across India, ensuring you stay connected without worrying about call charges.

2. High-Speed Data

Enjoy high-speed 4G data for seamless browsing, streaming, and downloading.

3. Access to Jio Apps

Gain access to a suite of Jio apps, including JioTV, JioCinema, JioSaavn, and more, providing entertainment and utility at your fingertips.

4. Affordable Plans

Jio provides a range of affordable plans with generous data, call, and SMS allowances.

5. Nationwide Coverage

Benefit from Jio’s extensive network coverage, ensuring you stay connected even in remote areas.

Frequently Asked Questions (FAQs)

Q1: How long does it take to port from Airtel to Jio?

The porting process typically takes 2 to 4 days, during which you may experience temporary service disruption.

Q2: Is there any fee for porting from Airtel to Jio?

Porting your number to Jio is generally free, but you may need to pay for the selected Jio plan and SIM card activation.

Q3: Can I port my Airtel number if I am on a prepaid plan?

Yes, you can port your Airtel number regardless of whether you are on a prepaid or postpaid plan.

Q4: Will I lose my contacts and messages when I port to Jio?

No, porting your number will not affect your contacts or messages stored on your phone. However, it is advisable to back up your data.

Q5: What happens to my balance and validity after porting?

Any balance or validity on your Airtel account will not be transferred to Jio. Once ported, your new Jio plan will take effect.

Q6: Can I cancel the porting request?

Yes, you can cancel your porting request by sending an SMS with the text CANCEL followed by your 10-digit mobile number to 1900 within 24 hours of submitting the request.

Q7: Can I port my number back to Airtel after switching to Jio?

Yes, you can port your number back to Airtel or to any other network after a minimum period of 90 days with Jio.


Porting your number from Airtel to Jio is a straightforward process if you follow the steps outlined in this guide. With the benefits of Jio’s competitive plans, superior network coverage, and high-speed internet, making the switch can significantly enhance your mobile experience. Remember to ensure your eligibility, gather the necessary documents, and be patient throughout the process. Happy porting!

By following this guide, you’ll be well on your way to enjoying the excellent services and benefits that Jio has to offer.

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